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How to Location and Send GSPro Log Files
If you are experiencing an issue that is causing unrecoverable situations, or if GSPro support requested log files, the following outlines how to do so.
There are two log files of interest: GSPro and GSPro Connect. Both have separate steps.
GSPro
Note: The GSPro log file needs to be sent either while GSPro is open or before GSPro is restarted. Once GSPro has been retarted, the previous log file is eliminated.
Open a Windows File Explorer window
Depending on PC and user settings, some of the layout of the File Explorer window may be slightly different
On the left hand side, click “This PC” (or if visible, select “C:”)
Double click “Local Disk (C:)”
Locate and double click the “Users” folder
Locate and double click YOUR PC user name. In this example, the user name is “Admin”
Locate and double click the AppData folder. If you do not see the AppData folder, see sub-bullet
If you do not have the AppData folder showing, click “View” in the upper navigation
Towards the right hand side, check the “Hidden Items” checkbox
Locate and double click the AppData folder.
Double click LocalLow folder
Double click GSPro folder
Double click GSPro folder
Locate the output_log.txt file
OUR final file path: C:\Users\Admin\AppData\LocalLow\GSPro\GSPro\output_log.txt
Email output_log.txt to support@gsprogolf.com
GSPro Connect
coming soon